Download e-book for kindle: Business Process Maturity: A Comparative Study on a Sample by Amy Van Looy

By Amy Van Looy

ISBN-10: 3319042017

ISBN-13: 9783319042015

ISBN-10: 3319042025

ISBN-13: 9783319042022

Organisations face many demanding situations, which set off them to accomplish higher, and hence to set up mature (or first-class) company strategies. As they now face globalisation, larger competitiveness, challenging shoppers, growing to be IT probabilities, compliancy ideas etc., company technique adulthood versions (BPMMs) were brought to aid firms progressively verify and increase their enterprise techniques (e.g. CMMI or OMG-BPMM). actually, there at the moment are such a lot of BPMMs to choose between that enterprises danger deciding upon one who doesn't healthy their wishes or one among substandard caliber. This booklet provides a learn that distinguishes technique administration from approach orientation with the intention to arrive at a typical knowing. it is usually a category research to spot the potential parts and adulthood kinds of sixty nine latest BPMMs, with the intention to boost the foundation of obtainable BPMMs. finally it offers a variety learn to spot standards for selecting one BPMM from the wide choice, which produced a unfastened on-line choice instrument, BPMM Smart-Selector.

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Extra resources for Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models

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The question remains if such refinements are strong enough to overcome the criticism without a strong theoretical and empirical foundation. Thirdly, maturity models have been mainly studied from a design science perspective, focusing on the process of designing a maturity model. Many scholars propose specific phases to properly create a maturity model. They generally cover pre-design, design and post-design (sub) phases (Becker et al. 2009; 20 1 Introduction de Bruin et al. 2005; Maier et al. 2009; Mettler and Rohner 2009; Tapia et al.

Pdf. Accessed 2 Dec 2009 Curtis B, Hefley WE, Miller SA (2001) The people capability maturity model. Guidelines for improving the workforce. SEI series management of human resources. Pearson Education, Boston Curtis B, Kellner MI, Over J (1992) Process modeling. Commun ACM 35(9):75–90 Davenport TH (1993) Process innovation. Reengineering work through information technology. Harvard Business School, Boston de Bruin T, Rosemann M (2007) Using the Delphi technique to identify BPM capability areas.

An executive white paper. pdf. Accessed 20 June 2010 Edwards C, Braganza A, Lambert R (2000) Understanding and managing process initiatives: A framework for developing consensus. Knowl Proc Manag 7(1):29–36 EFQM (2010) EFQM—the official website. org. Accessed 11 Jan 2010 eKNOWtion (2009) Supply chain maturity monitor. com/phpQ/fillsurvey. sid=8. Accessed 23 June 2010 El Emam K, Birk A (2000) Validating the ISO/IEC 15504 measure of software requirements analysis process capability. IEEE Trans Software Eng 26(6):541–566 Enkawa T (2005) Logistics scorecard (LSC) in Japan.

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Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models by Amy Van Looy


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